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FAQs

When can I receive my Ready Rocker™?

You can order your Ready Rocker right now, but due to high demand, the shipping of your product will be delayed several weeks. Please review the updated information on the product page to get a range for delivery. 

Can I cancel my order?

Yes. You can cancel your order for a full refund (including shipping) if your product has not shipped from our distribution center.

How do I cancel my order?

If your product hasn’t shipped, please email our customer service team at hello@rockermama.com with your order number.  

Where can I buy the Ready Rocker™?

Currently you can buy them exclusively on RockerMama.com. You can shop Ready Rockers here.

What payment methods do you take?

RockerMama accepts a variety of payment methods including: Visa, Mastercard, American Express, Discover, Paypal, and a RockerMama e-gift Card.

How long does the actual shipping take?

We partner with FedEx and ship from our distribution center in Southern California. Once the product is in stock you will receive your product within 1-5 business days from the shipping date depending on how far the destination is from our distribution center. 

Where do you ship?

We currently ship to all 50 US states, Canada and Mexico via FedEx. We do NOT ship to APO, FPO or PO Boxes.

How do I track my order?

Once your order ships, a tracking number will be sent to the email you provided during checkout.

How do I exchange my product?

If you need to exchange your product, please email us at hello@rockermama.com with your order number to begin the exchange process.  Exchanged product must be returned in the original packaging and be in new and unused condition to receive a product refund minus a 10% restocking fee. Please ship the product back using any method you choose.  Once your exchanged product is received and processed, we will ship out your new product.

Who can use the Ready Rocker™?

This product is designed for adults weighing between 90 – 250 pounds and is not intended for use by children.

How do I use my Ready Rocker™ safely?

Reference the How It Works page

and follow steps 1, 2 and 3. To use the Ready Rocker you must be seated with the rocker up against an immovable structure. Make sure the structure you are using does not move when you lean back with your full upper body weight. Place the longer side of the rocker against your back and place the shorter side firmly against the immovable structure. Push with your feet and lean back into the rocker. The rocker will gently propel you forward for seamless rocking!

If the Ready Rocker is rocking against a rough surface, we suggest placing a blanket or mat behind the rocker to prevent the fabric from chafing.

Is my Ready Rocker™ portable?

The Ready Rocker weighs roughly 6 pounds. Its design and size allow for it to be easily transported with you wherever you go. It even fits in a standard carry-on suitcase.

What is the difference between the REGULAR Ready Rocker™ and the Ready Rocker™ LITE?

Most people will be rocking with our REGULAR Ready Rocker™. If you like less force in your rocking, the Ready Rocker™ LITE is for you.  The LITE version works best if you wear petite clothing or your feet don’t touch the floor in a chair.

Where are the Ready Rocker’s™ made?

The Ready Rockers are designed, produced and packaged both in the US and Mexico.

Is the Ready Rocker™ patented?

Yes, the Ready Rocker is patent pending for its utility and design.

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